Refund policy
- 30-Day Window: You have 30 days after receiving your item to request a return.
- Item Condition: Items must be unused, unmounted, and in original packaging with all mounting hardware included.
- How to Start: Email us at [apexsolar.support@gmail.com] with your order number to request a return shipping label.
- Return Shipping: Customers pay return shipping fees unless the item arrived damaged or defective.
- Pre-Mounting Test: Please charge and test the solar lights for 24 hours before permanently mounting them.
- Refund Processing: Approved refunds are credited back to your original payment method within [5-7] business days.